Refund policy
Return & Refund Policy
At ArvionFight.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help. Please review our Return & Refund Policy below.
30-Day Return Policy
We accept returns within 30 days of the date your order is delivered.
To be eligible for a return, your item must:
-
Be unused, unworn, and in its original condition.
-
Include all original packaging, tags, and accessories.
-
Be accompanied by proof of purchase or your order number.
Items returned that do not meet these conditions may not qualify for a refund.
Non-Returnable Items
The following items are not eligible for return unless they arrive damaged or defective:
-
Products showing signs of use or wear.
-
Items damaged due to misuse, improper care, or accidental damage.
-
Gift cards.
-
Clearance, final sale, or promotional items marked as non-returnable.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If you receive an item that is damaged, defective, or incorrect, contact us within 7 days of delivery. Include your order number along with clear photos of the item and packaging so we can review your request and provide a suitable resolution.
How to Start a Return
To request a return, please contact our customer support team with your order details.
Email: Support@ArvionFight.com
Phone: +1 (786) 376-4848
Business Address:
902 Houston Ave
Pasadena, TX 77502
United States
If your return is approved, we will provide instructions on how and where to send your item. Returns sent without prior authorization may experience delays or may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless:
-
The item received is defective.
-
The item arrived damaged.
-
An incorrect item was shipped.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.
Refunds
Once your returned item is received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider or financial institution.
Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
We replace items only if they are defective, damaged, or incorrect. If you require an exchange, please contact our customer support team for assistance.
Order Cancellations
Orders may be canceled before they have been processed or shipped.
Once an order has been shipped, it cannot be canceled. You may request a return after delivery in accordance with this policy.
Late or Missing Refunds
If you have not received your refund after the expected processing time:
-
Check your bank account or payment method.
-
Contact your credit card provider or bank, as processing times may vary.
-
If you still need assistance, please contact our support team.
Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us:
ArvionFight.com
Email: Support@ArvionFight.com
Phone: +1 (786) 376-4848
Address:
902 Houston Ave
Pasadena, TX 77502
United States